FAQs

Frequently Asked Questions

We do accept payments via Visa/ credit card, we also accept Instant EFT payments from most major banks in South Africa. Place your order as usual & choose the "instant EFT" option when you're checking out.
Sorry! We are completely online. However, feel free to send our Customer Happiness Team a mail on fynbos.leather@gmail.com if you had any questions regarding our products (sizing, material, etc).
All of our products sizes are in the product information.
To avoid any disappointment we have a lead time of 3 - 6 weeks in case something unexpected happens, but usually we tend to have your order ready within the 3 weeks time period. When you add the option to personalize your leather Accessory, it may take a day or two longer.

  • Products can be returned back to us for store credit and not cash.

  • Your items will need to be in their original condition, with tags attached, unstained and not used.

  • You can post your return back within 7 days of receiving your items.

  • You will need to cover the cost of return postage.

  • No returns can be made after 7 days.

  • Once we receive the item the store credit will be available for you within 2 hours to use if the item is in their original condition, with tags attached, unstained and not used.

Ordering your product from Fynbos Leather Accessories is super quick. We are an online shop only.

Just add the products you would like to your cart, hit checkout, tell us where to ship to by entering your shipping details, then make a payment using your credit card or by performing an EFT via our PayFast gateway upon checkout.